Forney’s Technical Service Team is unlike any other in the industry. These are the Expert-Techs of Forney Industries, and they symbolize the ultimate feeling of comfort and knowledge for our customers.
Experience the Expert-Tech difference.
- We will fix or replace defective product at no charge to you – we make it simple
- No complicated phone trees or run around
- Improved troubleshooting with knowledgeable product and application experts
- Majority of issues can be fixed over the phone
“I have wanted to communicate our after-sales support approach for some time and it’s nice to see it all come together so well. My goal is to give customers the confidence to pick up the phone and call so we can help them through their frustration. We always back up our machines with Expert-Tech services so if you need help or advice using one of our machines, please give us a call.”Jason Mahugh, Director of Engineering & Technical Service.
If you have any questions or concern about a Forney product, call 1-800-521-6038 x 2 to speak directly with a Forney Expert-Tech.
Your satisfaction means everything to us.
For more information on Forney’s warranty and service philosophy, click here.
I am looking at your new 190MP and saw this feature: Set and Forget Despooler. I am just curious how this works? Is it a sensor or a mechanical thing? Thanks!!
Hi Jonathon! That’s a wonderful question. The “Set and Forget” despooler is a patented feature that will adjust your spool tension automatically. It is an internal mechanism that does the work for you! If you would like further detail, you can reach out to our Expert-Tech technicians- 1-800-521-6038 ext. 2!
Love the welders but my rebate credit card will not work…..?
Hi Richard! Sorry to hear you’re having trouble with your rebate. Give our Customer Experience team a call! They should be able to help you out. 1-800-521-6038, or email@example.com.
I recently purchased your 140 mp. I am a newbie and while studying the manual and Quick Start guide I noticed what appears to be an inconsistency. The manual indicates electrode positive for flux core welding in the photo, but the quick start shows electrode negative. Which setup do you recommend? Thanks.
Hi there Gary! We apologize for the inconsistency. For flux-core welding you must use electrode negative.
If you have further questions, feel free to give our Expert-Techs a call! You can reach them at 1-800-521-6038 ext. 2.
Can I charge my completely dead golf cart batteries with my forney 52750?
Hi Darin! You should be able to use that charger on your golf cart battery, just as long as it’s either a 6-volt or 12-volt battery. If you have further questions, you can reach out to our team of Expert-Techs at 1-800-521-6038 ext. 2!
I have a forney 140mp that won’t feed wire. The gas solenoid clicks. I believe it’s the drive motor. Where do I order parts
Hello, Edgar! Give our Expert-Techs a call, they should be able to assist you with this problem. 1-800-521-6038 ext. 2. Thanks for reaching out!
I have a plasma cutter and it’s saying that it has low air pressure? Checked my compressor and lines that’s not the issue please help
You can call our Expert-Techs with this question. You can reach them at 1-800-521-6038 ex. 2!
I have a new Forney Easy Weld Model 261 (140 Fc-i). The set-up chart in the manual is helpful but makes it difficult to find the best settings for various mild steel thicknesses from 24G up to 1/4″. The chart seems pretty generic on what works best, lots of trial and error involved and it has no recommended settings for 18G, 20G or 24G. I assume you have tested this welder extensively for optimum performance so can you provide the following info to allow easier ‘tuning’ of the controls and less time spent experimenting to get good welds?
For each standard mild steel thickness (24G, 22G, 20G, 18G, 1/16″, 1*”, 3/16″, 1/4″) that this welder is supposed to be capable of welding, what are the best knob settings and approximate voltage outputs, inches/minute, and amp outputs for each setting? This info would be invaluable to have, and would make a great addition to the set-up chart.
Also, the manual recommends using ‘lower settings’ (I assume lower means 7 or less?) to avoid constantly tripping the recommended 20A breaker. For higher settings (8, 9 or 10?) a 30A or larger breaker is recommended. Does this mean that unless a 30A or larger breaker is used the welder isn’t suitable for welding more than 1/8*” mild steel since the recommended settings for voltage and wire speed for 1/8″ are both 7 in the chart?
Thanks in advance for helping save time and sort out ‘what works’ for this particular welder.
Thank you for reaching out! Our Expert-Techs should be able to help you with your questions. You can give them a call at 1-800-521-6038 ex. 2 and they will assist you!